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Experience

Spoton

Product Design, B2B Lead · 2019 – 2022

Restaurant operations, loyalty, payments, and customer management

SpotOn Loyalty

Designing systems for restaurant operations and retention

At SpotOn, I designed B2B products that helped restaurants operate more efficiently, manage customer relationships, and drive repeat business.

My work spanned loyalty, customer management, payments, and internal operational tools. The challenge was often balancing what merchants needed to run their businesses with systems that had to scale across many different restaurant types and workflows.

Over time, my role expanded from designing individual features to shaping reusable patterns across products merchants relied on every day.

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